I hadn’t realized it was this bad, but I knew FedEx Ground and Home had delays that varied from terminal to terminal due to weather delays and closures rippling through the system. The thing is, this makes it sound like it was connected heavily to FedEx Express shipments and the equivalent UPS services, where people order late and rely on the expectated or even guaranteed miraculously fast deliveries they pull off. I did some of that myself, relatively speaking. UPS, USPS, and FedEx Express all preformed beautifully. I suspect we’re just all used to that being the norm, and we are not used to having over 50% snow cover nationally before Christmas (or January, really) arrives. It raised serious havoc. If you close a busy hub for multiple days due to weather, look out. Then they can push packages out as fast as they want, but local terminals and delivery vans have to be able to process and deliver them.
Lessons learned, no doubt, but sometimes it’s beyond anyone’s control.